Important Note: Your e-mail account expires thirteen months after graduation (i.e. July 31^st the year after your graduating year).  See Copying E-mail to your Personal Account for instructions on copying your content.

Service Details

Osgoode provides e-mail and calendaring services for Osgoode students.  Shared mailboxes are available for student clubs

Your E-mail Address

You have two e-mail addresses:

• firstlastyyyy@osgoode.yorku.ca
• pyusername@yorku.ca

E-mails sent to either address will be delivered to the same mailbox, but you can only send from your default address.

Your default address is automatically set to your @osgoode.yorku.ca address.  You can verify this by opening the address book, clicking To and finding your contact.  The e-mail address displayed is your default address.

To change your default e-mail address back to your @yorku.ca address, e-mail help@osgoode.yorku.ca to request the change.

Using the E-mail and Calendaring Service

• See Accessing E-mail and Calendaring for instructions on accessing your e-mail accounts
• Watch a Microsoft Introduction Video on using Outlook
• Read a Quick Start guide for using Outlook
• Get some additional tips and tricks for using Outlook – Outlook – Tips & Tricks
• For additional training and resources, see Working with Microsoft 365 Apps
• See Managing Spam and Phishing E-mails to learn how to identify, and deal with fraudulent messages

Recalling an E-mail Message

If you send an e-mail by mistake, or to the wrong recipient(s), the message may be recalled.  Messages can only be recalled from a recipient who has not already ready the message, and who is also using their Osgoode e-mail account through Outlook.

1. Go into your Sent Items in the Outlook client
2. Open the e-mail you want to recall
3. On the toolbar, click the three dots, then Actions then Recall This Message…
4. Select the options you want and click OK to recall the message

Setting E-mail Forwarding

See Setting E-mail Forwarding for instructions on how to forward your e-mails to an external address.

Automatic Replies (Out of Office)

Setting Automatic Replies

1. From Outlook, click File – Automatic Replies
2. Configure the settings you want for your automatic reply

Setting Automatic Replies on Shared Mailboxes

1. Sign in to Outlook on the web
2. Click the profile icon on the top right and click Open another mailbox
3. Type the e-mail address of the shared mailbox
4. Click Settings and Configuration on the top right
5. Click Automatic Replies and configure the settings you want

Shared Mailboxes and Calendars

Sharing Personal Mailboxes and Calendars

Delegating Access to your Mailbox

1. Click File -> Account settings then click Delegate Access
2. Click Add
3. Select the person from the address book and click Add
4. Click Ok
5. Beside Inbox, select Editor (or the permission level you wish to set)
6. Check Automatically send a message to delegate summarizing these permissions
7. Click Ok

Accessing a Person’s Mailbox

1. Click File -> Open & Export
2. Click Other User’s Folder
3. Type in the person’s full name, and click Ok

Delegating Access to your Calendar

1. In Outlook, click the Calendar button
2. Right click on Calendar – username@osgoode.york.ca and click Properties…
3. Click the Permissions tab
4. Click Add… and then add name(s) of the people to whom you want to delegate calendar access
5. Click OK
6. Click the person’s name, and select the level of access to delegate

Accessing a Person’s Calendar

1. In Outlook, click the Calendar button
2. Right-click on My Calendars -> Add Calendar -> From Address Book…
3. Add the name of the person’s calendar to open and click OK
4. The calendar will now appear under My Calendars

Shared Student Club E-mails

Creating a Shared Mailbox for a Student Club

Shared mailboxes can be used for departments or groups that have a need to communicate to clients from a single address.  Complete the New Shared Mailbox Request Form to request a shared mailbox.

Accessing Shared Mailboxes

1. Your club can request shared mailbox access by sending an e-mail to help@osgoode.yorku.ca containing the following information:
   1. Full Name of the person requiring access
   2. E-mail address of the shared mailbox
2. Once access has been granted, see Accessing E-mail and Calendaring for instructions on accessing the shared mailbox

Available For

• Osgoode students

Pricing

There is no charge for this service.